Field Notes
Notes from the van
Each of these came out of a real Kirkland call. They tell you what the symptom usually means and what is worth checking before you pay anyone — including us.
- One Kirkland, Two Water Providers: What the 2011 Juanita-Finn Hill-Kingsgate Annexation Still Means for Appliance Water Juanita, Totem Lake and Kingsgate came into Kirkland in the 2011 annexation but kept Northshore Utility District for water and sewer, so the shutoff, the cross-connection program and the pre-2011 permit file all sit outside city hall. Open the note
- Standing Water in a Viking Dishwasher After Every Cycle An inch of water left in the tub is a drainage problem, and the drain pump is the least likely cause. Work through the filter, the air gap, the hose loop and the disposer knockout before anyone quotes you a pump. Open the note
- Viking Sealed Burner Sparks and Never Catches: Start at the Cap A Viking sealed burner that sparks and sparks without catching is nearly always a spread, wet or misaligned cap — not a dead spark module. How to tell the two apart before you pay for the wrong part. Open the note
Book a visit
Tell us what it is doing.
Model number and a plain description of the symptom is enough to start. Calls placed before 11am in Kirkland usually get a same-day window. The visit is a $89 service call, credited in full against an approved repair.
Crews out 8:00 am – 8:00 pm, seven days · the phone is answered 24/7